All orders are processed and dispatched from our warehouse within the timeframe below. Processing occurs on business days only (Monday through Friday, excluding public holidays).

• Standard processing time is 1–3 business days from the date of order confirmation
• Orders placed on weekends or public holidays are processed on the next business day
• You will receive a shipping confirmation email with a tracking number once your order has been dispatched
• During peak periods (holidays, sales events), processing may take up to 5 business days

We ship to customers across the globe through our international warehouse network. Our primary markets are listed below, though availability may vary by product and destination country.

Delivery times below are estimates from the dispatch date and may vary depending on your location, local postal service, customs processing, and seasonal demand. All times are in business days.

Shipping costs are calculated at checkout based on your selected shipping method, destination country, and order total. The exact shipping fee will always be shown before you complete your purchase.

• Free shipping is available on qualifying orders — threshold is shown at checkout
• Express and Priority shipping carry additional fees displayed at checkout
• Shipping fees are non-refundable unless the item is defective or we made an error
• Any applicable import duties or taxes are the responsibility of the customer

Once your order has been dispatched, you will receive a tracking confirmation email containing your unique tracking number and a link to follow your shipment in real time.

• A tracking number is sent to your email address within 24 hours of dispatch
• Track your order anytime through our
  Order Tracking Page
• Tracking information may take up to 48 hours to update after the initial scan
• If your tracking link shows no movement for more than 7 business days, please contact our support team

International orders may be subject to customs inspection and import duties levied by the destination country. These processes are entirely outside our control and may add to the overall delivery time.

• Customs processing times vary by country and are outside Noblias' control
• Import duties, taxes, and customs fees are the sole responsibility of the customer
• We are not able to declare shipments as gifts or under-value items on customs forms
• Delays due to customs, carrier disruptions, or extreme weather are not covered by our delivery estimates

Please review your shipping address carefully before completing your order. Once an order has been dispatched, we are unable to redirect it to a different address.

• Address corrections can only be made within 12 hours of placing your order
• Contact our support team immediately with your order number and correct address
• Orders returned due to an incorrect address may incur a re-shipping fee
• Noblias is not responsible for orders delivered to an address incorrectly entered at checkout

If your tracking shows as delivered but you have not received your package, or if your tracking has shown no movement for an extended period, please follow the steps below.

• Check all accessible delivery locations around your property (porch, side entrance, mailbox)
• Check with neighbours in case the package was accepted on your behalf
• Contact the carrier directly using your tracking number to open an investigation
• Contact our support team if the issue remains unresolved

Occasionally, orders containing multiple items may be fulfilled from different warehouse locations. In this case, your order will arrive in separate packages at different times.

• You will receive individual tracking numbers for each package in your order
• Split shipments do not incur any additional shipping charges
• Receiving one package does not mean your order is incomplete — allow time for the remaining packages to arrive
• If a package from a split shipment is significantly delayed, contact our support team

If you have any questions about your order, shipping status, or anything else covered in this policy, please reach out to our dedicated support team.